Shipping & Delivery

Shipping 

We currently ship to Australia & New Zealand

 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 


All orders are dispatched from Victoria, Australia

 

Estimated Delivery Times:
Metro Areas

Melbourne: 2 to 3 business days

Sydney: 2 to 5 business days

Brisbane: 2 to 6 business days
Perth: 3 to 5 business days

NSW: 3 to 5 business days

Regional areas

VIC Country: 3 to 5 business days

SA Country & ACT: 3 to 5 business days

NSW Country: 5 to 10 business days

QLD & WA Country: 4 to 6 business days
Tasmania & Darwin City: 5 to 7 business days

 

New Zealand
5 to 12 business days

 

NOTE: We are not responsible for shipping carrier delays.

Australian Owned

Fast Dispatch

Secure Online
Payment

Money-back

guarantee

Please note that customers are responsible for ensuring the accuracy of their shipping address during checkout, as we cannot be held liable for orders dispatched to incorrect addresses due to auto fill or input error

Order Process

01.

Orders are processed in 1-3 business days, excluding weekends and holidays. 

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at info@citybathsociety.com. We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide.