Privacy Policy

At City Bath Society, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

What information we collect

When you browse our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device.

When you place an order or attempt to make a purchase, we collect personal details including your name, billing address, shipping address, payment information, email address, and phone number.

How we use your information

We use your information to
Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Protect against fraud or misuse
Improve our website and customer experience
Send marketing emails only if you have chosen to receive them

Sharing your information

We only share your personal information with trusted third parties where necessary to operate our business. This includes payment providers, shipping partners, email platforms, and website hosting services.

We never sell or rent your personal information.

Advertising and analytics

We may use your information to show you relevant ads and content across platforms such as Facebook, Instagram, and Google. This helps us reach people who may be interested in our products.

You can manage or opt out of targeted advertising through your ad settings on these platforms.

Your rights

If you live in Australia, you have the right to request access to the personal information we hold about you, or ask for it to be updated or removed.

How long we keep your information

We only keep your personal information for as long as needed to provide our services and meet legal requirements.

Keeping your information safe

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact us

If you have any questions about this policy or how your information is handled, please contact us at
Email: info@citybathsociety.com